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CLEAR EXPECTATIONS

Website terms and service status

Last updated: 13 September 2026

Enquiry platform only

TIVRA Journeys currently provides general destination information, preliminary planning and enquiry registration. Submitting a form does not create a booking, reservation, agency relationship, contract, guarantee of availability or obligation for either party.

No payments

TIVRA does not currently request or accept payments, deposits, card details or bank details through this website. No cancellation or refund policy applies until a separate service is formally offered and agreed. If someone asks you to pay while claiming to represent TIVRA, verify the request directly through the contact information published on this website.

Travel information

Journey examples are illustrative and may change. Availability, opening hours, entry conditions, weather, transport, prices and supplier services must be checked before any future confirmation. Travellers remain responsible for valid passports, visas, health requirements, travel insurance and compliance with official entry rules.

Flights and insurance

No international flights, visa services or travel insurance are sold or included through this website. TIVRA does not guarantee entry to Sri Lanka or the operation of third-party services.

Third-party services

References to hotels, transport, guides or activities do not by themselves mean that TIVRA has approved, contracted or endorsed those providers. Any future commercial arrangement must be separately documented and confirmed.

Acceptable use

You must provide accurate information, use the website lawfully and avoid submitting malicious, misleading or unauthorised personal data. Website content and TIVRA branding may not be copied or presented as another business without permission.

Liability

To the extent permitted by applicable law, TIVRA is not responsible for decisions made solely from preliminary website content or for external websites and services outside its control. Nothing in these terms excludes rights or liabilities that cannot legally be excluded.

Contact and governing law

Questions may be sent to info@tivra.lk. These website terms are governed by the laws of Sri Lanka, subject to applicable mandatory consumer and data-protection rights.

TIVRA Solutions (Pvt) Ltd · PV 00347254

No. 216, Walpita, Batawala, Padukka 10500, Sri Lanka

info@tivra.lk · +974 3130 6613 · WhatsApp +94 77 261 8615